One of East Midlands fastest growing Digital Agencies. Providing a full mix of Web Design, Digital Marketing, Ecommerce, SEO and Video production services.
Webstraxt Limited, Balderton Hall Fernwood, Newark, Nottinghamshire
+44 1636 351960 $0 $0

Terms Conditions

The following terms and conditions apply to all website development, design and marketing services provided by Webstraxt to the Client.


If a Client accepts a quote supplied by Webstraxt limited , it is deemed that the Client is satisfied for Webstraxt to undertake work for the Client based on the exact points in the quote supplied.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.


Charges for services to be provided by Webstraxt are defined in the project quotation supplied to the Client. Quotations are valid for a period of thirty (30) days. Webstraxt reserves the right to alter or decline to provide a quotation after the expiry of the 30 days.

Unless agreed otherwise with the Client, all website design services require an advance payment of fifty (50) percent (%) of the total project cost before commencement of work quoted by Webstraxt and agreed by the client. The remaining fifty (50) percent (%) of the total project is due upon completion of the work, prior to the upload to the server or release of materials.

Payment for services are due by bank transfer. Full bank details are supplied on the bottom of all invoices provided to the Client.

Client Review

Webstraxt will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved

unless the Client notifies Webstraxt otherwise within seven (7) days of the date the materials are made available to the Client. However this may incur an additional charge dependent on the scope of changes requested by the Client. These additional charges will be discussed with the Client before any changes are made to the project.

Turnaround Time and Content Control

Webstraxt will design and supply the Client’s website by the date specified in the project quote, or at a date agreed with the Client upon Webstraxt receiving initial payment, unless a delay is specifically requested by the Client and agreed by Webstraxt.

In return, the Client agrees to delegate a single individual as a primary contact to aid Webstraxt with progressing the project in a satisfactory and expedient manner.

During the project, Webstraxt will require the Client to provide website content; text, images, movies and sound files.

Client Website Content

Webstraxt asks that the Client will provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to re-schedule the works to be completed for the client to suit Webstraxt’s development schedule.

Webstraxt will not provide any content for the Client’s website, such as unique text content or images. Content migration to Webstraxt’s Management System will be the sole responsibility of the Client once the development has been completed, allowing easy accessibility for the Client to make any update to the content when required. If the Client requires Webstraxt to provide a content migration service, Webstraxt will require all the content once the initial project phase has been completed. Any content migration services provided by Webstraxt will be quoted within the intial quote provided to the Client. Webstraxt will not be held responsible to any content spelling or grammar mistakes of the content provided for migration and this is the sole responsibility of the Client to rectify.

NOTE: All text content should be delivered in a Microsoft Word document format or a compatible file type. Supplied content by the Client should be structured inline with the agreed structure of the
 client website pages. Contact us if you need any further clarification on this.


Invoices will be provided by Webstraxt once the Client has agreed the quoted works to be completed and signed the relevant terms and conditions provided by Webstraxt. Invoices are normally sent via email; however, the Client may choose to receive hard copy invoices. Invoices payments are due upon receipt. Invoices related to website design or development that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of one and one-half percent (1.5%) or £30 per month of the total amount due.

Additional Services

Any additional services provided by Webstraxt in addition to Webstraxt’s basic design package are charged at a quoted rate. All additional services provided by Webstraxt will be discussed with the Client dependant on the Client’s requirements prior to the initial quote being provided by Webstraxt. Any additional services discussed and agreed with the client will be quoted for in the original quote and signed by the Client in order for these services to take place therefore if this hasn’t been agreed and signed for in the original quote unfortunately Webstraxt will be unable to carry out any additional unquoted services.


If the Client requires Webstraxt to supply the Client with an Ecommerce website, Webstraxt will quote for this in accordance with the Clients needs. The Ecommerce functionality of the Client’s website will be provided by Webstraxt through the Ecommerce Framework “WooCommerce.” Webstraxt will fully integrate this functionality into Webstraxt’s Management System allowing the client to be in full control of their online shop. Webstraxt will not be responsible for the set-up of category pages or product pages for Client’s Ecommerce site. The monthly cost set out for the Client’s Ecommerce site, which has been

quoted and agreed, will provide emergency technical support should the Client be unable to accept payments on their website. Please note the monthly cost for the Ecommerce site does not include ongoing technical support for the Client for any issues not relating to online payments. The contract for the monthly cost for the Ecommerce website will be an initial twelve (12) month contract with an ongoing month on month contract thereafter. Webstraxt accepts no responsibility for any fraudulent use or activity on your Ecommerce site at any given time. Woocommerce is a third party therefore any faults or issues regarding the framework of the Ecommerce website is the sole responsibility of WooCommerce. Webstraxt cannot be held liable for any security breach or fraudulent activity on the Client’s website.

All other points in these terms & conditions still apply to Ecommerce sites.

Web Browsers

Webstraxt make every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer 8 & 9, Google Chrome, etc.). The Client agrees that Webstraxt cannot guarantee correct functionality with all browser software across different operating systems.

Webstraxt cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, Webstraxt reserves the right to quote for any work involved in changing the website design or website code for it to work with the updated browser software.


All Webstraxt services may be used for lawful purposes only. You agree to indemnify and hold Webstraxt harmless from any claims resulting from your use of our service that damages you or any other party.


The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Webstraxt the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Webstraxt permission and rights for use of the same and agrees to indemnify and hold harmless Wesbtraxt from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design shall be regarded as a guarantee by the Client to Wesbtraxt that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

Monthly Package

Webstraxt will charge a monthly package to provide the Client services for website hosting and use

of Webstraxt’s Management System, which has been quoted and agreed by the Client. The cost of the monthly package will depend on the Client’s need and will be fully quoted by Webstraxt and signed by the Client before commencement of the project. A direct debit will be set up by the Client and with GoCardless Ltd (on behalf of Webstraxt) in order to launch the website, however the first payment for the Client’s monthly package will not be taken until the 1 of month following the completion of the project. The monthly package provided by Webstraxt is an initial contract of twelve (12) months with a rolling month on month contract thereafter. Termination of any monthly package is stated below in S ection.14 “Termination.”

Please Note: G oCardless Ltd is a third party company acting on behalf of Webstraxt to process Webstraxt’s Clients sensitive data. GoCardless will provide secure direct debit payments for Webstraxt and the Client, however Webstraxt cannot be held liable for fraudulent activity or misuse of the Client’s information.

Client Accounts

Accounts unpaid thirty (30) days after the date of invoice for monthly Webstraxt Packages will be considered in default. If the Client in default maintains any information or files on Webstraxt web space. Webstraxt will, at its discretion, remove all such material from its web space. Webstraxt is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account. Clients with accounts in default agree to pay Webstraxt reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Webstraxt in enforcing these Terms and Conditions.


Termination of services for the monthly package by the Client must be requested in a written notice and will be effective thirty (30) days after the receipt of the letter. Telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Client will be invoiced for any monthly charges up to the end of the contract date. Termination of services for the initial design and development can be requested in writing. Once this request has been made in writing by the client, the project will be reviewed by Webtsraxt. If the initial design has been already been supplied by Webstraxt to the client the remaining fifty (50) percent fee of the original signed quote will still be applicable for payment by the client. Once the initial quote has been signed the fifty (50) percent deposit is non-refundable.

In the unfortunate event that you would like to migrate your website to an alternative hosting provider an administration charge will apply. The charge will vary depending on the size and complexity of your website. It is essential that you discuss any associated charges with your account manager before beginning this process.

Please note; all charges associated with a website migration must be paid in full prior to the migration taking place.

Standard Media Delivery

Unless otherwise specified in the project quotation, this agreement assumes that any text will be provided by the Client in electronic format. All photographs and other graphics will be provided electronically in .gif, .jpeg, .png or .tiff format. Although every reasonable attempt shall be made by Webstraxt to return to the Client any images or printed material provided for use in creation of the Client’s website, such return cannot be guaranteed.

Design Credit

A link to Webstraxt will appear in either small type or by a small graphic at the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with the overall site design and brand. The Client also agrees that the website developed for the Client may be presented in Webstraxt’s portfolio and website.

Access Requirements

Two user logins will be provided to the Client from Webstraxt to allow access to the Webstraxt Management System. Any further logins required will be charged at an additional £1.00 per login per month. Written consent will be required from the Client to allow Webstraxt to action a new login. The additional charge will be included by an amendment to the monthly direct debit.

Please note: Under no circumstances do we provided FTP, direct server or database access to your website. Your website is hosted on a shared dedicated server in our secure hosting facility – To protect the security of all our client sites we implement a strict server access policy. This policy also applies to any third parties acting on your behalf.

Domain Names

Webstraxt may purchase domain names on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Webstraxt. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.


These Terms and Conditions supersede all previous representations, understandings or agreements. The Client’s signature below or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions.


  • Webstraxt hereby excludes itself, its Employees and or Agents from all and any liability from:
  •  Loss or damage caused by any inaccuracy;
  •  Loss or damage caused by omission;
  •  Loss or damage caused by delay or error, whether the result of negligence or other cause in the 
production of the web site;
  •  Loss or damage to clients’artwork/photos, supplied for the site. Im material whether the loss or 
damage results from negligence or otherwise.

The entire liability of Webstraxt to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.


In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid.


These terms and conditions apply to all current and future clients. Upon commencement of our services you are agree to these terms and conditions.

Terms and conditions are subject to change at any time and without notification.

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